Concepts
RAG & Knowledge Bases
Teach AI your business, not the whole internet.
What it is
Retrieval-Augmented Generation (RAG) lets an AI answer questions using your documents — SOPs, contracts, past proposals — instead of guessing from public training data.
Why it matters for your business
A small to medium-sized business's edge is its institutional knowledge. RAG makes that knowledge searchable and reusable by every employee, day one.
Where to start
- New-hire Q&A assistant trained on your handbook
- "How did we price the last three jobs like this?"
- Instant policy answers grounded in your own documents
Watch out
Garbage in, garbage out. Clean up your source documents before you index them.
Want help applying this?
We help small to medium-sized businesses turn ideas like this into working systems.
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